Account and sign-in
Questions about authentication, profile, account language, and security. Each answer links to a longer guide when needed.
→ Sign in · Profile · Security and password
Sign-in and access
Section titled “Sign-in and access”I cannot sign in
Short answer: check email, password, and Internet (required for first authentication).
| Check | Action |
|---|---|
| Credentials | Exact email, correct password (case) |
| Network | Wi‑Fi or mobile data active |
| Forgot password | Sign-in screen → Forgot password? |
How do I reset my password?
- Sign-in screen → Forgot password?
- Enter account email.
- Open the link received (check spam).
- Set a new password (8 characters minimum).
While signed in: Avatar → Profile → Edit profile → Change password.
The app stays stuck on the sign-in screen
- Force-quit Scripvio and reopen;
- Check network;
- Try signing in again;
- Last resort: reinstall — server data returns after sign-in (not unsynced local cache).
Verification email never arrives
| Step | Detail |
|---|---|
| Spam | Check junk folder |
| Wait | A few minutes |
| Resend | Profile → Send verification link if offered |
| Support | Contact us with your email |
→ Profile
Can I sign up or sign in offline?
No. Registration and first sign-in need the Scripvio server.
After signing in once, daily work can continue offline (notes, journal, tracking).
Profile and settings
Section titled “Profile and settings”How do I open my profile?
Tap your avatar (home corner or bar depending on context) → Profile.
Typical cards: Edit profile, Language, Notifications, Appearance.
→ Profile
How do I change my email address?
Short answer: the app does not always offer self-service email change.
Check Edit profile. If missing, contact support with old and desired new address.
Can I change language without signing out?
Yes.
| Setting | Effect |
|---|---|
| Language (account) | Server data / emails per configuration |
| Appearance → device locale | App UI labels on the phone |
Why can’t I edit my profile offline?
Message: Offline — profile edits are disabled.
Name, photo, account language, and password need the server. Notes and journal still work offline.
→ Offline mode · Profile
Notifications: push, email, and Tracking reminders
| Type | Where | Role |
|---|---|---|
| Account push / email | Profile → Notifications | Sync, product (per version) |
| Tracking reminders | Tracking module | Local reading / prayer / meditation alarms |
Allow system notifications for Scripvio on iOS/Android.
Multiple devices and data
Section titled “Multiple devices and data”Can I use Scripvio on several devices?
Yes with the same account. After sync, published notes, journal, and tracking align on the server.
What happens if I delete the app?
| Data | Effect |
|---|---|
| Local (cache, unsynced drafts) | Removed with the app |
| Server (account, synced content) | Kept — returns after reinstall + sign-in |
What happens if I sign out while offline?
Scripvio warns: You are offline — local data (including unsynced notes) may be removed from the device.
With a non-empty queue: You have changes… not synced yet…
→ Profile · Offline mode
Deletion and security
Section titled “Deletion and security”How do I delete my account?
- Avatar → Profile
- Delete account area (warning banner per version)
- Dialog Delete your account? → Yes, delete my account
| Point | Detail |
|---|---|
| Offline | Action disabled |
| Effect | Immediate loss of access; account deactivated (soft delete) |
| Data | Some records may be kept for legal period |
Success: Your account has been deleted.
What are the password rules?
8 characters minimum (sign-up, reset, change while signed in). Both “new password” fields must match.
How do I change my profile photo?
- Avatar (top) → Profile.
- Tap the photo or Change photo.
- Choose from the gallery or camera (permissions may be requested once).
Requires connection to upload to the server.
→ Profile
How do I switch light, dark, or automatic theme?
Avatar → Settings → Appearance (or Language and appearance):
| Option | Behavior |
|---|---|
| Light | Light interface |
| Dark | Dark interface |
| Automatic | Follows system setting |
Independent from the account language.
How do I update the Scripvio app?
Updates come from the App Store (iOS) or Google Play (Android):
- Open the store app.
- Search Scripvio or open My apps.
- Tap Update if available.
Keep the app updated for sync fixes and security patches.
Still stuck?
Section titled “Still stuck?”→ Contact us with: phone model, Scripvio version, exact error message, steps to reproduce.