FAQ — frequently asked questions
Welcome to the official Scripvio FAQ. Answers are written by the product team, aligned with the mobile app (iOS / Android) and on-screen labels.
By topic
Section titled “By topic”| Topic | Coverage | Page |
|---|---|---|
| Account & sign-in | Login, password, email, multiple devices, deletion | Account and sign-in |
| Notes, journal, library | Draft / published, favorites, PDF, versions, where to find content | Notes, journal, and library |
| Bible & search | Reference, keywords, themes, offline, insert verse | Bible and search |
| Tracking & reminders | Reading, prayer, meditation, calendar, notifications | Tracking and reminders |
| Offline & sync | Banner, queue, sync failure, library cache | Offline and synchronization |
| Privacy & data | Storage, deletion, export, policy | Privacy and data |
Most viewed questions
Section titled “Most viewed questions”I cannot find my note
Short answer: it may still be a draft, not in the Library.
| Where | Content |
|---|---|
| Library → Notes | Published notes only |
| Create → Drafts | Unpublished notes (and journal) |
Also check Favorites / Untitled filters and wait for sync if you just published offline.
What is the difference between a note and a journal entry?
| Note | Journal | |
|---|---|---|
| Use | Sermon, study, structured teaching | Personal reflection, daily life |
| Structure | Sections, references, summary | Moods, tags, free text |
| Hub | Create → Note | Create → Journal |
Both use draft / publish and appear in the Library (Notes / Journal segments).
Bible search does not work
Internet is required for a new search. Offline: only the cached last search on the device.
Banner “No connection” or “Syncing…”
Scripvio’s offline / sync indicator. Your edits stay on the device; upload is automatic when the network returns.
| Message | Meaning |
|---|---|
| No connection… | Offline — local work OK |
| Syncing with server… | Upload in progress |
| Changes are waiting… | Queue not empty |
| Sync failed… | Automatic retry |
Tracking reminders do not fire
- Allow system notifications for Scripvio;
- Enable reminders in Tracking (time, days);
- On Android: disable aggressive battery optimization for the app.
Account notifications (push/email) are separate from local Tracking reminders.
How do I delete my account?
Profile (via avatar) → Delete account → confirm in the dialog (Delete your account?). Disabled offline.
PDF export fails
Common requirements:
- note published (not draft only);
- no temporary
local_…id; - active connection;
- if sync queue not empty: Sync before export dialog.
→ Export PDF · Notes FAQ
Detailed guides
Section titled “Detailed guides”| Need | Guide |
|---|---|
| Getting started | Create an account · Discover home |
| Notes | Notes — overview |
| Library | Library — overview |
| Account | Profile · Language and appearance |
| Sync | Synchronization |
Human support
Section titled “Human support”This FAQ covers the most common cases (~80% of questions). For a bug, an account request not covered here, or product feedback: